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Returns & Refund Policy

Refunds or exchanges must be accompanied by receipt and made within 14 days of purchase. Refunds may be subject to a 20% restocking fee. Prescriptions, personal hygiene, and refrigerated items are not returnable. Mail returns: Call Customer Service at 201-891-3333 before returning items by mail. We'll work with you to ensure that both your return and credit refund are processed accurately. ***IMPORTANT: If you are returning an item from the Braces, Stockings, Wigs, Mastectomy Department, you must call Customer Service at 201-891-3333 and ask for one of our Certified Fitters to assist you in the return.
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